This website londejewellers.com is owned and operated by Londe Jewellers Gold & Diamonds, a jewellery business serving Nagpur and Vidarbha since 1989, with stores at Sitabuldi, Gokulpeth, Manish Nagar, and Nandanvan. By using this website you agree to these Terms and Conditions.
For any question about our products, services, or these terms, contact us on +91 90755 12053 or info@londejewellers.com, Monday to Sunday, 11 AM to 8:30 PM. Our flagship store is at Modi Number 2, Opposite Datta Mandir, Sitabuldi, Nagpur, Maharashtra 440012, India.
All our gold jewellery is BIS hallmarked and carries a HUID. Our diamonds are natural and certified by IGI or GIA. We do not sell lab grown diamonds. The country of origin of our jewellery is India. Product images on this website are for reference, and actual designs, weight, and finish may vary. Prices for gold and diamond jewellery depend on the prevailing rate, weight, purity, making charges, and applicable GST, and are confirmed at the time of purchase in store.
Every gold ornament we sell is BIS hallmarked and carries a unique HUID. As per the BIS Hallmarking of Gold Jewellery and Gold Artefacts Order, hallmarking does not apply to gold weighing below 2 grams, to 24K gold coins and bars, or to certain bullion forms such as bar, plate, sheet, foil, rod, wire, strip and tube. For these items the purity is assured separately and stated on your invoice. Every purchase is recorded on a computer generated GST tax invoice, and the amount shown on the invoice is inclusive of all applicable taxes, levies and duties.
Silver hallmarking is voluntary and not mandatory in India. Our silver coins and bars are fine silver, and their purity is assured and stated on your invoice. Any silver jewellery is sold by design and price per piece and is not sold on a guaranteed silver percentage, because a polish, plating or anti tarnish coating can add weight and cause the measured purity of a finished piece to read below the nominal alloy figure. Silver naturally darkens over time with wear and exposure, which is normal and is not a defect.
Today's gold rate is published every morning and the price of your jewellery is confirmed at the rate prevailing on the day of billing. To place a custom order or to book jewellery, a minimum advance of 50 percent of the product value is required, and once an order is placed and the rate is fixed it cannot be cancelled. To lock the gold rate on a booking, full payment is required for gold coins and 90 percent payment for other 24K gold products at the time of booking. A booked rate is held for 15 days from the date the order is placed at the store. If the order is not billed within 15 days, the prevailing market rate on the billing day applies. Any refund of a booking amount, where applicable, is at the discretion of store policy. Prices shown on this website and in promotional material are indicative, and in the event of an obvious or manifest pricing error we reserve the right to correct the price before billing.
We accept old gold of any purity, from any jeweller, tested by XRF in your presence. When you exchange 22K or 24K gold towards a new purchase, we apply 0 percent deduction on the gold value and credit the full metal value at the day's live Nagpur rate. Buyback for cash, where you return jewellery and take money instead of new jewellery, is treated differently: the making charges, the taxes and any discount given on the original invoice are deducted, and the net weight of gold is valued at the live rate on the date of buyback. Diamonds and precious or semi precious stones are valued separately as per the prevailing exchange policy. Cash refunds above the prescribed limit are settled by account payee cheque or bank transfer within 7 to 10 working days, excluding bank holidays. We do not buy back 92.5 sterling silver, artificial jewellery or frames.
A standard weighing tolerance of plus or minus 0.030 grams is normal in jewellery. A sale return or exchange is not accepted if the jewellery has been tampered with, altered, misused, broken or damaged. The original tax invoice, and for diamond jewellery the original certificate, must be produced, and this invoice should accompany the jewellery for all future transactions. A fresh purchase made against an exchange is billed at the gold rate prevailing on the date of the fresh purchase. We are not responsible for any loss to jewellery that is submitted to us for repair and remains uncollected.
All content displayed on this website, including text, images, and designs, is protected by copyright and other intellectual property laws and is owned by Londe Jewellers Gold & Diamonds. You may not modify, publish, transmit, sell, reproduce, distribute, or commercially exploit any of the content without our written permission. We reserve the right to refuse service and to suspend or cancel the service if a technical problem affects the security or proper administration of the website.
We respect your privacy and handle your personal data as set out in our Privacy Policy. For any complaint, please see our Grievance Redressal page.
Our products are sold subject to these terms and to the particulars confirmed on your GST tax invoice. To the maximum extent permitted by law, our liability in respect of any product is limited to the value of that product as shown on your invoice, and we are not liable for any indirect, incidental or consequential loss.
These Terms and Conditions are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts at Nagpur, Maharashtra.
