This website londejewellers.com is owned and operated by Londe Jewellers Gold & Diamonds, a jewellery business serving Nagpur and Vidarbha since 1989, with stores at Sitabuldi, Gokulpeth, Manish Nagar, and Nandanvan. By using this website you agree to these Terms and Conditions.
For any question about our products, services, or these terms, contact us on +91 90755 12053 or info@londejewellers.com, Monday to Sunday, 11 AM to 8:30 PM. Our Sitabuldi store is at Modi Number 2, Opposite Datta Mandir, Sitabuldi, Nagpur, Maharashtra 440012, India.
All our gold jewellery is BIS hallmarked and carries a HUID. Our diamonds are natural and certified by IGI or GIA. We do not sell lab grown diamonds. The country of origin of our jewellery is India. Product images on this website are for reference, and actual designs, weight, and finish may vary. Prices for gold and diamond jewellery depend on the prevailing rate, weight, purity, making charges, and applicable GST, and are confirmed at the time of purchase in store.
Every gold ornament we sell is BIS hallmarked and carries a unique HUID. As per the BIS Hallmarking of Gold Jewellery and Gold Artefacts Order, hallmarking does not apply to gold weighing below 2 grams, to 24K gold coins and bars, or to certain bullion forms such as bar, plate, sheet, foil, rod, wire, strip and tube. For these items the purity is assured separately and stated on your invoice. Every purchase is recorded on a computer generated GST tax invoice, and the amount shown on the invoice is inclusive of all applicable taxes, levies and duties.
Silver hallmarking is voluntary and not mandatory in India. Our silver coins and bars are fine silver, and their purity is assured and stated on your invoice. Any silver jewellery is sold by design and price per piece and is not sold on a guaranteed silver percentage, because a polish, plating or anti tarnish coating can add weight and cause the measured purity of a finished piece to read below the nominal alloy figure. Silver naturally darkens over time with wear and exposure, which is normal and is not a defect.
Today's gold rate is published every morning and the price of your jewellery is confirmed at the rate prevailing on the day of billing. For 24 carat gold in any form, including coins, bars and jewellery, and for pure silver items, the full value must be paid at the time of booking, and the metal rate is not booked for these items. For all other jewellery a minimum advance of 50 percent books the gold rate, valid for 15 days from the date of booking where the product is in stock, or for 15 days from the date we inform you that an ordered product has arrived. After that window the rate prevailing on the day of billing applies. Where you cancel a booking, no money is refunded and the amount paid is held as credit in your name, which does not expire and is adjustable against any purchase at any of our showrooms. Prices shown on this website and in promotional material are indicative, and in the event of an obvious or manifest pricing error we reserve the right to correct the price before billing. The full booking terms are in our Terms and Conditions of Sale.
We accept old gold of any purity, from any jeweller, tested in your presence, with the gross weight, the purity found and the exact deduction recorded and signed by you before any melting. When you exchange gold towards a new purchase, the metal is credited at the rate prevailing on the date of exchange. Buyback for money, where you return jewellery and take money instead of new jewellery, is at the percentage published in our Exchange Policy and Buyback Rate Card, which are displayed at every showroom and on this website, and the making charges, the taxes and any discount given on the original invoice are deducted. Money is paid only by account payee cheque, NEFT, RTGS or UPI in your own name, and never in cash. We do not accept loose gemstones and loose stones, artificial jewellery, one gram gold jewellery, plated gold jewellery, silver jewellery, any item sold at MRP, or frames for exchange or buyback. The full exchange and buyback terms are in our Terms and Conditions of Sale.
A weight variation of up to 0.050 grams may arise between weighings on account of instrument variation, handling, and residual polish, dust or moisture, and is not treated as a discrepancy. A same value exchange is available within 7 days from the date of invoice, valued at the amount stated on your invoice and not at the rate prevailing on the date of exchange, if the jewellery is returned in the same condition in which it was sold. Within the same 7 days you may take money instead of an exchange. Jewellery that has been tampered with, altered, misused, damaged or broken does not qualify. The original tax invoice, and for diamond jewellery the original certificate, must be produced, and this invoice should accompany the jewellery for all future transactions. Jewellery left with us for repair is held with the care required of a bailee, and our liability for it is limited to the value computed on the gross weight and purity recorded on the repair receipt. The full return, exchange and repair terms are in our Terms and Conditions of Sale.
All content displayed on this website, including text, images, and designs, is protected by copyright and other intellectual property laws and is owned by Londe Jewellers Gold & Diamonds. You may not modify, publish, transmit, sell, reproduce, distribute, or commercially exploit any of the content without our written permission. We reserve the right to refuse service and to suspend or cancel the service if a technical problem affects the security or proper administration of the website.
We respect your privacy and handle your personal data as set out in our Privacy Policy. For any complaint, please see our Grievance Redressal page.
While we strive to keep all information accurate, the website may occasionally experience technical issues during ongoing updates. In case of any discrepancy, the final decision shall rest with Londe Jewellers Gold & Diamonds.
Our products are sold subject to these terms and to the particulars confirmed on your GST tax invoice. To the maximum extent permitted by law, our liability in respect of any product is limited to the value of that product as shown on your invoice, and we are not liable for any indirect, incidental or consequential loss.
These Terms and Conditions are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts at Nagpur, Maharashtra.
